Agent Utilities Support
How can we help?
Can I start using Reposit?
Can I start using Reposit?
To start using Reposit, can you please email us on cs@vouch.co.uk and we can provide more information on this and how it works.
Why haven’t I heard back from Reposit?
Why haven’t I heard back from Reposit?
We apologise that you haven’t heard back with regards to this. Can you email us on cs@vouch.co.uk with the ‘VCH’ reference number of the application(s) that this is affecting.
I’m an Alto user, can I start using Vouch?
I’m an Alto user, can I start using Vouch?
If you are currently using Alto and wish to start using Vouch as well, please contact our Customer Success team at cs@vouch.co.uk and we can help you start to integrate these together.
How do I add a move-out?
Once you’ve got an application in progress you can add a move-out by clicking the button shown on the left, this shows on the right of the list of applicants on your dashboard.
Alternatively you can use the button at the top of your dashboard (Manage Notifications > Send Move Out) shown in the image below.