Guarantor Applications

Starting your Vouch Guarantor Application

Click the link we sent via text and email to get started. Before diving in, have these ready:

-Employer's or accountant's contact details (if you're self-employed)
-Proof of ID and address
-Proof of funds (payslips, SA302, etc.)

Log in using the 4-digit PIN from your email/text. Double-check and confirm the tenant's details. Hit 'Yes, let's move on.' You'll be asked to answer a few questions about yourself and then please take a moment to review and sign the Guarantor Declaration, confirming details like your contact and employment status.

Where can I find my VCH reference code

Your VCH reference number is included in both the email and SMS message you have received from Vouch.

Can I get a copy of the guarantor agreement?

As we just deal with the referencing for the applications we hold no extensive information on any of the agreements the estate agent will have. For this information and for a copy of this agreement you will need to contact the letting agent directly.

Where can I find my VCH reference code?

Your VCH reference number is included in both the email and SMS message you have received from Vouch.

How long does referencing take?

We aim to complete your reference within 1-3 business days however this is subject to how fast you complete your application and how responsive your referees are. Sometimes this can take longer while we make sure that we have all the required information to make sure your application is completed. To check the status of your application, you can log in to your application any time through the Vouch Portal. You will also be kept up to date if there is any outstanding information via text and email.

What should I do if I’ve entered the wrong information in my application?

If the incorrect information is in the basic details portion of your application then you can either click ‘Edit basic details’ at the top of your summary page, or if you’ve just started your application then you can just close the tab and reopen it from the link provided. To edit any other sections of your application you will need to contact your estate agent directly as they will be able to assist you in amending this.

Can I get a copy of the guarantor agreement?

As we just deal with the referencing for the applications we hold no extensive information on any of the agreements the estate agent will have. For this information and for a copy of this agreement you will need to contact the tenant’s estate agent directly.

Why are you asking for so much information?

I apologise for this, as these requirements are agreed upon with the tenant’s estate agent you will need to contact their estate agent directly for more information on this. There may be some compromises that can be agreed to which they can put in place for you.