Guarantor Supporting Documents

Why can’t I upload more than one payslip?

When you’ve reached the supporting documents section if you click the ‘+’ at the bottom of your screen you can add additional documents all at once. If you’d like to upload any additional payslips and you can’t get back into the supporting documents section then please can you contact us on support@vouch.co.uk so that we can get this section reopened for you.

What if I’m paid weekly rather than monthly?

If you’re paid weekly then we will just require one payslip from each of the last three months or your most recent bank statement showing this incoming amount.

What documents should I be uploading?

Please check the following link for a full list of documents you may need. If none of these are available to you, please contact your estate agent to discuss any alternatives they may be happy to accept.

http://vouch.co.uk/tenant-faq

How can I add more supporting documents?

If you need to include additional documents in your application and have used all the allotted spaces in the ‘Additional Documents’, you can email the documents to docs@vouch.co.uk and Vouch will upload them to your application.

Make sure to include your VCH reference number in the subject line and leave the body of the email blank.

What if I can’t provide proof of my temporary address I’m currently staying at?

If a document is not available for a temporary address can you please provide proof for a recent address that you stayed at within the last 3 years while also informing your estate agent about the situation.